name.com

Email Whitelabel

Customize the ICANN emails your customers receive with your own branding and links.

Tips / Best Practices

  • Set the domain registrant contact to your end users so they receive branded emails directly.
  • Use the API for contact changes to avoid unbranded name.com emails being sent to registrants (not the Vercel name.com account UI).
  • "Save & Publish" applies your changes to production emails sent to end users. If you leave the page without publishing, all changes will be lost.
  • Use "Reset to default" to revert all branding back to the standard name.com emails. You still need to publish after resetting for the change to take effect.

Global Brand Settings

Applies to all emails

These settings are applied universally across every ICANN email category below.

No logo

PNG, JPG, or SVG. Recommended 200x80px.

Appears in the email header, sign-off, and From field.

Applied to the CTA button, accent line, links, and company name.

Verification only

Verifies email address with name.com and redirects to reseller website.

Applicable emailsUsed when "Support" or "Your Account" links appear in emails

Where the "Contact Support" link points to in emails.

Links to the user's account on reseller website.

Email Categories

Preview all ICANN-required emails grouped by lifecycle stage. Your brand settings above are applied to every email.

Verification Flow

ICANN-required domain contact verification. Registrants have 15 days to verify.

Initial VerificationDay 0

Sent upon registration

Reminders (3x)14, 7 & 2 days out

3 branded reminders sent at 14, 7, and 2 days before deadline

Domain DisabledDay 15+

Domain suspended, reactivate via link

Email Previews

3 verification emails with your branding applied.

1 / 3

Initial Verification

Day 0

Sent when a customer registers new domain(s) and needs to verify their contact info

Subject: Verify Your Domain Contact Information

From: Your Company Domain Services <noreply@name.com>

Your Company

Verify Your Domain Contact Information

Hello,

You recently registered the domain(s) below through Your Company Domain Services. To comply with ICANN rules, we must verify your email address within 15 days, or your domain will be temporarily disabled.

Affected Domain(s):

aistudio.com

aistudio.net

aistudio.dev

Please click below to verify your contact information:

If you have questions, please contact Your Company Domain Services Support.

Please be advised that ICANN policy links the "Organization" field in your domain's contact details to its legal ownership. If this field contains information, the listed organization is considered the legal "Registered Name Holder" (domain owner).

Thank you,

Your Company Domain Services

Sends this email to the account contact

Verification Reminder (Example)

14, 7 & 2 days out

All 3 verification reminders (14, 7, and 2 days out) are sent with your branding. This is the 7-day example.

Subject: [ACTION REQUIRED] – Reminder to Verify Your Domain Contact Information

From: Your Company Domain Services <noreply@name.com>

Your Company

Verify Your Domain Contact Information

Hello,

You’re receiving this message because you registered the domain(s) below through Your Company Domain Services and have not yet verified your email address. ICANN requires that registrant contact information must be verified within 15 days.

You have 7 days remaining to complete this step before your domain(s) are temporarily disabled.

Affected Domain(s):

aistudio.com

aistudio.net

aistudio.dev

To avoid disruption of service, please verify your contact information:

If you have questions, please contact Your Company Domain Services Support.

Thank you,

Your Company Domain Services

Sends this email to the account contact

Domain Disabled

Day 15+

Sent when domain(s) have been disabled due to unverified contact information

Subject: Action Required – Your Domain Has Been Disabled Pending Verification

From: Your Company Domain Services <noreply@name.com>

Your Company

Verify Your Domain Contact Information

Hello,

Your domain(s) listed below have been temporarily disabled because your contact information has not been verified. ICANN requires that registrant contact information be verified within 15 days.

Affected Domain(s):

aistudio.com

aistudio.net

aistudio.dev

To restore service, please verify your contact information:

If you have questions, please contact Your Company Domain Services Support.

Thank you,

Your Company Domain Services

Sends this email to the account contact

Affected domains shown are examples. Actual customer domains are inserted when sent.

All changes published